{"id":51312,"date":"2025-12-29T10:54:00","date_gmt":"2025-12-29T09:54:00","guid":{"rendered":"https:\/\/duratis.com\/?p=51312"},"modified":"2025-12-10T08:29:08","modified_gmt":"2025-12-10T07:29:08","slug":"how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions","status":"publish","type":"post","link":"https:\/\/duratis.com\/es\/news-blog\/payment-solutions\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\/","title":{"rendered":"C\u00f3mo mejorar la atenci\u00f3n al cliente en el sector de la hosteler\u00eda con las soluciones Duratis"},"content":{"rendered":"<p class=\"wp-block-paragraph\">En restaurantes, bares y cafeter\u00edas, <strong>cada segundo cuenta<\/strong>. Los hu\u00e9spedes esperan <strong>servicio r\u00e1pido, profesional y amable<\/strong>, y su impresi\u00f3n general depende a menudo de detalles aparentemente peque\u00f1os. A <strong>caja limpia y bien organizada<\/strong> o <strong>f\u00e1cil acceso al terminal de pago<\/strong> puede marcar una diferencia real tanto en la <strong>imagen de marca<\/strong> y el <strong>eficacia del personal<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Accesorios Duratis<\/strong> - como <strong>Puntos de venta<\/strong> y<a href=\"https:\/\/duratis.com\/es\/duratis.com\/products\/textile-holsters\/\"> <strong>fundas para transportar terminales de pago<\/strong><\/a> - ayudar a mejorar <strong>est\u00e9tica<\/strong>, <strong>comodidad<\/strong>y <strong>la rapidez del servicio de atenci\u00f3n al cliente<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfPor qu\u00e9 es tan importante una atenci\u00f3n al cliente eficaz en hosteler\u00eda?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En el sector de la hosteler\u00eda, el ritmo de trabajo es alto, e incluso un momento de retraso puede afectar a la satisfacci\u00f3n de los hu\u00e9spedes. Por eso <strong>organizaci\u00f3n del lugar de trabajo<\/strong> y <strong>accesorios ergon\u00f3micos<\/strong> desempe\u00f1an un papel crucial.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Un pago r\u00e1pido y sin complicaciones<\/strong> suele ser el \u00faltimo punto de contacto en la visita de un cliente y, con frecuencia, el que deja la impresi\u00f3n m\u00e1s fuerte.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Una caja bien preparada significa:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>plazos de pago m\u00e1s cortos,<\/li>\n\n\n\n<li>menos estr\u00e9s y menos errores para el personal,<\/li>\n\n\n\n<li>una experiencia positiva para el cliente,<\/li>\n\n\n\n<li>comodidad tanto para el cliente como para el cajero,<\/li>\n\n\n\n<li>una imagen de marca profesional.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Es una inversi\u00f3n que merece la pena <strong>comodidad diaria y mayor eficacia del equipo<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Terminales de caja est\u00e9ticos y funcionales: el papel de los PLV<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">El puesto de caja es el <strong>el coraz\u00f3n del servicio al cliente<\/strong>. Es donde se realizan las transacciones y tiene lugar el contacto directo con los clientes. Por eso, esta zona no s\u00f3lo debe ser <strong>funcional<\/strong>, pero tambi\u00e9n <strong>visualmente atractivo<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/duratis.com\/es\/products\/pos-terminal-stands\/\">PLV Duratis<\/a><\/strong> proporcionar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>montaje estable y seguro<\/strong> para el terminal de pago,<\/li>\n\n\n\n<li><strong>encimeras ordenadas<\/strong> con <strong>cables organizados<\/strong>,<\/li>\n\n\n\n<li><strong>f\u00e1cil acceso<\/strong> al dispositivo tanto para el personal como para los clientes,<\/li>\n\n\n\n<li><strong>protecci\u00f3n<\/strong> de resbalones, ara\u00f1azos o ca\u00eddas accidentales.<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Estas soluciones hacen que la zona de caja parezca <strong>profesional y pulcro<\/strong>, al tiempo que hace m\u00e1s c\u00f3modo el trabajo diario. A <strong>espacio de trabajo limpio<\/strong> y <strong>cables bien gestionados<\/strong> mejorar no s\u00f3lo la est\u00e9tica, sino tambi\u00e9n <strong>seguridad y rapidez de servicio<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Libertad de movimientos con las fundas Duratis: el terminal siempre al alcance de la mano<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La atenci\u00f3n al cliente es cada vez mayor <strong>directamente en la mesa<\/strong>, en <strong>zonas exteriores<\/strong>, o en <strong>montajes m\u00f3viles de comida<\/strong>. En tales situaciones, <strong>movilidad y acceso r\u00e1pido<\/strong> a los dispositivos de punto de venta son esenciales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fundas Duratis<\/strong> permitir <strong>transporte c\u00f3modo y seguro<\/strong> de terminales de pago. Sus principales ventajas son:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>funcionamiento manos libres<\/strong>, que permite al personal realizar varias tareas simult\u00e1neamente,<\/li>\n\n\n\n<li><strong>protecci\u00f3n<\/strong> contra ca\u00eddas y ara\u00f1azos,<\/li>\n\n\n\n<li><strong>acceso r\u00e1pido<\/strong> al terminal en cualquier momento,<\/li>\n\n\n\n<li><strong>comodidad y seguridad<\/strong> incluso en movimiento.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Esto significa que los empleados pueden <strong>centrarse en el cliente, no en el aparato<\/strong> - resultando en <strong>un servicio m\u00e1s fluido<\/strong>, <strong>menos errores<\/strong>y <strong>menos esfuerzo f\u00edsico<\/strong> durante la jornada laboral.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/duratis.com\/wp-content\/uploads\/2025\/12\/carrying-holsters-1024x768.png\" alt=\"Funda Duratis: transporte c\u00f3modo y seguro de los terminales de pago\" class=\"wp-image-51313\" srcset=\"https:\/\/duratis.com\/wp-content\/uploads\/2025\/12\/carrying-holsters-1024x768.png 1024w, https:\/\/duratis.com\/wp-content\/uploads\/2025\/12\/carrying-holsters-300x225.png 300w, https:\/\/duratis.com\/wp-content\/uploads\/2025\/12\/carrying-holsters-768x576.png 768w, https:\/\/duratis.com\/wp-content\/uploads\/2025\/12\/carrying-holsters-1536x1152.png 1536w, https:\/\/duratis.com\/wp-content\/uploads\/2025\/12\/carrying-holsters-16x12.png 16w, https:\/\/duratis.com\/wp-content\/uploads\/2025\/12\/carrying-holsters.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfC\u00f3mo afectan los accesorios para puntos de venta a la comodidad en el trabajo y a la experiencia del cliente?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Las peque\u00f1as mejoras pueden <strong>gran diferencia<\/strong>. <a href=\"https:\/\/duratis.com\/es\/payment-terminals-accessories\/\"><strong>Accesorios Duratis<\/strong> para terminales de pago<\/a> no s\u00f3lo facilitan las operaciones diarias, sino que tambi\u00e9n <strong>mejorar la imagen del establecimiento<\/strong> a los ojos de los clientes. En un espacio de trabajo bien organizado, todo funciona mejor y es m\u00e1s probable que los clientes vuelvan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Para el personal<\/strong>, Los beneficios incluyen una mayor comodidad, una mejor organizaci\u00f3n y una mayor seguridad de los equipos. <strong>Para los clientes<\/strong>, significa pagos m\u00e1s r\u00e1pidos, profesionalidad y la seguridad de que todo funciona con eficacia y sin esfuerzo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Como resultado, el lugar gana tanto <strong>mejores cr\u00edticas<\/strong> y <strong>mayor productividad del equipo<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Resumen - Peque\u00f1as soluciones, gran diferencia en calidad de servicio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mejorar la calidad del servicio no siempre requiere grandes inversiones. A veces, basta con elegir <strong>accesorios bien dise\u00f1ados<\/strong> que <strong>organizar el espacio<\/strong> y <strong>facilitar el trabajo<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Soportes y fundas Duratis<\/strong> son soluciones sencillas pero eficaces que combinan <strong>est\u00e9tica, comodidad y seguridad<\/strong>. Gracias a ellos, <strong>las interacciones con los clientes son m\u00e1s fluidas<\/strong>, y cada experiencia de los hu\u00e9spedes se siente m\u00e1s profesional.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ - Preguntas m\u00e1s frecuentes<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1765349697126\"><strong class=\"schema-faq-question\"><strong>1. Los soportes Duratis, \u00bfse adaptan a todos los modelos de terminales de pago?<\/strong><\/strong> <p class=\"schema-faq-answer\">S\u00ed, los soportes son compatibles con los modelos de TPV m\u00e1s populares. Tambi\u00e9n se pueden fabricar versiones a medida para dispositivos espec\u00edficos.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1765349715819\"><strong class=\"schema-faq-question\"><strong>2. \u00bfSon c\u00f3modas las fundas para el uso diario?<\/strong><\/strong> <p class=\"schema-faq-answer\">Por supuesto. Est\u00e1n dise\u00f1ados para <strong>trabajo itinerante<\/strong>, lo que permite al personal <strong>tenga el terminal al alcance de la mano<\/strong> sin limitar la libertad de movimientos.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1765349749281\"><strong class=\"schema-faq-question\"><strong>3. \u00bfAyudan los accesorios Duratis a proteger el equipo?<\/strong><\/strong> <p class=\"schema-faq-answer\">Por supuesto. <strong>Fundas y soportes<\/strong> reducir el riesgo de <strong>ca\u00eddas, ara\u00f1azos y da\u00f1os<\/strong>, prolongando la vida \u00fatil de los dispositivos de punto de venta.<\/p> <\/div> <\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>In restaurants, bars, and caf\u00e9s, every second counts. Guests expect fast, professional, and friendly service, and their overall impression often depends on seemingly small details. A clean and well-organized checkout station or easy access to the payment terminal can make a real difference in both the brand\u2019s image and the staff\u2019s efficiency. Duratis accessories \u2013 [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":51314,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3138,3139],"tags":[],"class_list":["post-51312","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-payment-solutions","category-work-ergonomics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service in the Hospitality Industry | Duratis<\/title>\n<meta name=\"description\" content=\"Improve efficiency in the hospitality industry with Duratis POS stands and holsters. Enhance service speed, workspace organization. Read more\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/duratis.com\/es\/news-blog\/payment-solutions\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service in the Hospitality Industry | Duratis\" \/>\n<meta property=\"og:description\" content=\"Improve efficiency in the hospitality industry with Duratis POS stands and holsters. Enhance service speed, workspace organization. Read more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/duratis.com\/es\/news-blog\/payment-solutions\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\/\" \/>\n<meta property=\"og:site_name\" content=\"Duratis Accessories | Cases, Mounts, Screen &amp; Keypad Protectors\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/duratis\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-29T09:54:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/duratis.com\/wp-content\/uploads\/2025\/12\/payment-accessories.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"kbanka\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"kbanka\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/duratis.com\\\/news-blog\\\/payment-solutions\\\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/duratis.com\\\/news-blog\\\/payment-solutions\\\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\\\/\"},\"author\":{\"name\":\"kbanka\",\"@id\":\"https:\\\/\\\/duratis.com\\\/#\\\/schema\\\/person\\\/18814c17b79d1be9f8e5d9b050988393\"},\"headline\":\"How to Improve Customer Service in the Hospitality Industry with Duratis Solutions\",\"datePublished\":\"2025-12-29T09:54:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/duratis.com\\\/news-blog\\\/payment-solutions\\\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\\\/\"},\"wordCount\":662,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/duratis.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/duratis.com\\\/news-blog\\\/payment-solutions\\\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/duratis.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/payment-accessories.png\",\"articleSection\":[\"Payment Solutions\",\"Work Ergonomics\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/duratis.com\\\/news-blog\\\/payment-solutions\\\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\\\/#respond\"]}]},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\\\/\\\/duratis.com\\\/news-blog\\\/payment-solutions\\\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\\\/\",\"url\":\"https:\\\/\\\/duratis.com\\\/news-blog\\\/payment-solutions\\\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\\\/\",\"name\":\"Customer Service in the Hospitality Industry | Duratis\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/duratis.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/duratis.com\\\/news-blog\\\/payment-solutions\\\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/duratis.com\\\/news-blog\\\/payment-solutions\\\/how-to-improve-customer-service-in-the-hospitality-industry-with-duratis-solutions\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/duratis.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/payment-accessories.png\",\"datePublished\":\"2025-12-29T09:54:00+00:00\",\"description\":\"Improve efficiency in the hospitality industry with Duratis POS stands and holsters. 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